The Impact of Coronavirus on Small Business

 Coronavirus Threatens Your Business 

Three ways to market your business during the coronavirus crisis:

1. Reassure everyone that you're protecting their health. 

This is especially true if you have a brick-and-mortar location. This may mean sharing your extra sanitation practices, putting a hand sanitizer station at the front of your location or implementing a policy where all staff wear masks and gloves. For example, WestJet shares their additional precautionary cleaning measures due to coronavirus on their website.

2. Be prepared to pivot. 

You need to be flexible to best serve your customers. That might mean instead of cancelling a customer conference, you change it to a virtual event. If you are planning an upcoming workshop or event, pivot with your audience in mind. Consider options such as making it a virtual version of the event or postponing your conference to a later date. Or some people may want ticket refunds.

Polls and questionnaires can be a great way to get honest feedback from your ticket holders before changing an event. And of course, take a look at all of your contracts to ensure you're covered before making any changes.

If you're a service provider, create other ways to help your clients like this fitness trainer did. He offered them a way to stay fit that doesn't involve being around a group of people in a gym.

3. Make your employees a priority too. 

Don't focus all your efforts on marketing during this time. Your employees are what keep your business going, so how can you care for them? Maybe you can give your staff the option of working 100% remotely while COVID-19 is a concern. Remind them you fully encourage them to stay home if they're feeling sick. The more you can put your employees at ease, the better they'll be able to support your business and your customers.

What Small Business Owners Can Learn from Coronavirus

I know this is hard, and I hope you can hang in there and focus on the present, and on being of service to your clients and staff. They're afraid, and what you do or share can help alleviate those fears. Remember to be careful and intentional about what you're saying.

It's also a good time to reassess your business fundamentals, including how CONVID-19 is affecting your digital marketing. How will you deal with a crisis the next time it happens? Are there things you'd do differently to be more prepared or prevent losses?

Like everything else in life, this is a learning experience. Stay healthy, safe and positive.

Susan Friesen, founder of the award-winning web development and digital marketing firm eVision Media, is a Web Specialist, Business & Marketing Consultant, and Social Media Advisor. She works with entrepreneurs who struggle with having the lack of knowledge, skill and support needed to create their online business presence. As a result of working with Susan and her team, clients feel confident and relieved knowing their online marketing is in trustworthy and caring hands so they can focus on building their business with peace of mind at having a perfect support system in place to guide them every step of the way. Visit http://www.ultimatewebsiteguide.ca and download your FREE "Ultimate Guide to Improving Your Website's Profitability - 10 Critical Questions You Must Ask to Get Maximum Results". Article Source: https://EzineArticles.com/expert/Susan_Friesen/260293